Frequently Asked Questions (FAQs)
Is Travel Vibe Global a legitimate travel agency?
Yes, Travel Vibe Global is a fully legitimate and trusted UK-based online travel agency. Our head office is located at 54 Kildare Close, Bordon,London, GU35 0HW, United Kingdom.
Do you specialize in any particular destinations?
While we love exploring the entire world, we have certain regions where our travel experts possess in-depth knowledge and experience. Feel free to inquire about your dream destination, and we’ll be happy to discuss how we can create the perfect itinerary for you.
Do you offer custom travel packages or just flights?
Absolutely! We offer both flight-only and full holiday packages. You can book flights online or speak with our dedicated holiday experts as we believe travel should be a personal experience. We don’t offer one-size-fits-all packages. We tailor each itinerary to your specific interests, pace, and budget.
How do I know if my flight booking is confirmed?
For standard online flight bookings, e-tickets are issued instantly and sent to your email—usually within 4 hours (remember to check your spam folder). For complex or agent-assisted bookings, your tickets are typically confirmed and emailed within 24 hours of payment confirmation.
What is included in the trip cost?
The cost will vary depending on your itinerary. Generally, it includes flights, accommodation, transportation within your destination, some meals (as specified), guided tours and activities (as chosen), and local taxes. We’ll provide a detailed breakdown of inclusions and exclusions for your specific trip.
How do I book a trip with Travel Vibe Global?
At Travel Vibe Global, we believe in real people helping real travellers.
Call our dedicated booking line, email us, or fill out the enquiry form above — our trained agents are here to assist you with bookings, suggest the best deals, and answer any travel-related questions you may have.
What payment methods do you accept?
We accept all major credit cards and secure online bank transfers. Instalment and deposit payments are also available (T&C apply)**.
What is your cancellation policy?
Cancellation policies depend on the fare rules associated with your ticket. Low-cost airline tickets are usually non-refundable and must be cancelled directly with the airline. For standard airline bookings made through Travel Vibe Global, cancellations may be handled by our support team, subject to airline terms and any applicable fees. We recommend reviewing the fare conditions before confirming your booking or contacting us with your reference number for guidance.
Can I modify my booking after confirmation?
Yes, changes are possible but subject to airline policies and seat availability.
Modification requests may incur fees from both the airline and Travel Vibe Global. If you need to change your travel dates, passenger details, or any other booking elements, please contact us as early as possible with your booking reference.
What should I do if there’s a mistake in my booking details?
If you notice any errors in your booking—such as misspelled names, incorrect travel dates, or destination details—please contact Travel Vibe Global immediately.
Many minor corrections can be made free of charge if reported promptly. However, some changes may require a ticket reissue and could incur additional fees, depending on the airline’s policies.
Are there age restrictions for bookings?
Yes, age restrictions may apply depending on the airline and the type of booking.
- Minimum Booking Age: You must be 18 years or older to make a booking with Travel Vibe Global.
- Infants (under 2 years): Infants do not receive a separate seat and must travel on the lap of an accompanying adult.
- Children (2 to 11 years): Children require their own seat and may need additional documentation, particularly for international travel.
- Unaccompanied Minors: Most airlines require that passengers under 18 be accompanied by an adult or comply with specific unaccompanied minor policies.
- Travel Packages & Accommodations: Some packages or hotels may have minimum age requirements.
Please ensure all age details are entered accurately during the booking process. For specific airline policies or further assistance, contact Travel Vibe Global before booking.